Learn process flow mapping, SIPOC diagrams, process decomposition (No UML content).
Who Should Attend: Individuals who have experience as systems analysts, business analysts, IT project managers, project leaders, product managers, or program managers.
About This Program: This workshop will cover the strategies, techniques, and tools needed for
effective process mapping.
You can learn to:
• identify business processes that could become more streamlined.
• communicate effectively with key stakeholders to understand their process needs as well as their understanding of any challenges.
• identify different components of the business process, select the most appropriate solution to the process, clearly define the future process state, and plan for a successful change event.
Please check back for upcoming dates.
Time: 6:00 - 9:00 p.m.
- Fee is $120.
- If two or more individuals from the same company attend, the fee is $105.
For more information, please contact the Penn State Beaver Office of Continuing Education, 724-773-3700.
Office of Continuing Education
102 Ross Administration Building
Penn State Beaver
100 University Drive
Monaca, PA 15061
Phone: 724-773-3700
Fax: 724-773-3769
BeaverCE@psu.edu
Monday through Friday
8:00 a.m. to 5:00 p.m.
Directions to Penn State Beaver
Click here to print a non-credit scheduling form.

