Home Campus Directory | A-Z Index

Penn State Human Resource Development Center Programs

Improving Email Communications

Course Details

During this 2-hour program, participants will explore their own email style and preferences and discuss best practices for effective email communication. Topics covered will include aspects of formatting, improving writing skills, setting the tone, use of other tools (attachments, cc:, priority) and general considerations related to email use.


By the end of this program you will:

  • Be familiar with best practices for formatting and sending/distributing your emails.
  • Understand how your writing choices and style affect your email communication success and be able to identify and avoid common pitfalls.
  • Recognize when to use alternative communication formats.

Who should attend

This program is designed for individuals seeking to become more effective with their email communication


Penn State New Kensington
051 Conference Center
Conference Center Building


Friday, October 9, 2015
10 a.m. to noon


Click on this link to register, then:

  • Sign in using your Penn State Access Account.
  • Underneath the program title, you will see a series of blue buttons; click the button that says ‘REQUEST’
  • This message will appear, “This training is not available to you. You may submit an exception request for administrative approval if you would like permission to attend. Do you want to continue?” Click ‘Yes.’
  • A questionnaire will appear asking if you require any Reasonable Accommodations to participate in the session. Type “yes” or “no.” If yes, indicate the specific Reasonable Accommodations. Then, click SUBMIT.

If you have any trouble registering, please contact Kiersten Reed, Workplace Learning and Performance, knd5000@psu.edu 814-863-7897


Get Well, Get IT, Get Smart

Get Well
Explore Penn State Beaver's Health Matters programs.

Get IT
Learn about the latest online technology training opportunities.

Get Smart
Discover the Human Resource Development Center (HRDC) programs that are available via Polycom at Penn State Beaver.